
Frequently Asked Questions
1. How is billing handled?
A. Credit card billing is preferred, but we can
set up billing for most businesses.
Your account will normally be billed
VIA e-mail once a month at the first of each month.
If you have not been asked to post a deposit, payment is due upon receipt and
payment is expected within 10 days of billing. You will be billed only for the
searches you ordered during the previous month.
2. What is the "reference code" that appears
at the beginning of each search?
The "reference code is to be used for your convenience
to designate a department or location or anything else that will help you
identify the search when you receive your monthly statement.
3. Do we have to log back in to get the results of a
search?
A. You don't have to log back into the system to
get results. All reports are emailed back to you in a timely manner.
4. How fast are criminal and driving records received?
A. Multi-state and state wide criminal,
SSN traces, and MVR driving records from more than 40 states are returned
instantly. County criminal background checks are researched manually and
normally take one to two business days to be returned.
5. What's involved in setting up
a screening program?
A. As part of the hiring process your applicant
signs a release form that we provide.
This release must be separate from the regular employment application and kept
for a period of two years whether or not the applicant is hired. In order to be
compliant with the Fair Credit Reporting Act (FCRA) this release must contain
certain language indicating the applicant has received a "Summary Of Rights" in
accordance with the FCRA. Except for employment credit reports we do not require
you to send a signed release for each search. However, both of us are subject to
audit by the Federal Trade Commission and these releases must be available when
we ask you for them.
6.
How far back does your criminal
record searches go? Can I use records beyond 7 years to make hiring decisions?
A.
All criminal record searches will go back at least
7 years or more on request. Our criminal records checks will provide criminal
record information going as far back as the courthouse allows. Each courthouse
varies on how long they maintain criminal records on file.
The Federal FCRA guidelines allow you to
make hiring decisions based on criminal conviction information going
beyond 7 years. However, State FCRA laws in CA, KS, MD, MA, MT, NH, NM, and NV
restrict employers to only using the last 7 years of criminal record information
for making hiring decisions.
The following States allow a look-back further
than 7 years if the subject earns or is expected to earn above a particular
threshold amount:
CO: $75K income exception
NY: $25K income exception
TX: $75K income exception
WA: $20K Income exception
7.
Q: Will I have to sign a contract?
A: We must have an agreement on file concerning
your use of the information we provide.
Since we have no control of this information once it is in your hands our
agreement includes a hold harmless provision. Otherwise, there is no usage
contract and you may close your account at any time without a penalty.
8. What is negligent Hiring?
A. A
growing body of case law referred to as: "Negligent
Hiring" Practices holds companies responsible for the misdeeds of employees
working on their premises or working elsewhere on the company's behalf who,
based upon their prior history, could have reasonably been expected to act
irresponsibly or illegally.
Under this theory of law, anyone injured by an employee's misdeeds such as
another employee, customer, or a member of the public, would be in a position to
collect damages from the company as a result of its negligent hiring practices.
A good background check may well be the company's only real defense in such a
lawsuit.
9.
What type of criminal search is most accurate?
It is estimated that 30% or more of
county criminal records are never reported to the state criminal record
repositories.
Therefore, the most logical and
accurate search is the county criminal search which is a direct manual search at
the county courthouses. Most state databases are limited in information while
some counties may not report to the state repository in a timely fashion or not
at all. This search is almost always coupled with a multi-state or state wide
criminal background check which may provide information that would not be found
if the record existed in a county that was not known to the employer.
10. We have several locations. Can
you invoice bill each location separately?
Sure. Our ordering and billing system can be configured any way you
like that is the most convenient for you. We can set up each location with
separate billing and separate accounts and separate user names and passwords for
logging into our website and ordering reports. We can also have the invoice for
all locations sent to each location or to a single location.
11. Does National Employment
Screening provide international searches?
Yes. We can provide overseas employment and education verifications and criminal
records. We use a network of international background providers to assist us in
obtaining the background information needed.
12. Where can I see a list of criminal
records definitions and criminal record codes?
For a list of criminal record definitions and
criminal record codes often found on background checks:
Click Here
For a list of criminal record abbreviations often found on background checks:
Click Here
13. Are we required to send a preliminary and final
notice of adverse action if we do not hire or promote someone based on on
information contained in a criminal or credit report?
Yes. If after sending out
the pre-adverse documents required, the employer intends to make the
decision final, the employer must take one more step.
Many employers find it
difficult to believe that Congress intended that an applicant be notified
twice, both before an adverse action and after. However, the law clearly
requires two notices.
This is also the
interpretation of the Federal Trade Commission Staff. The purpose is to give
job applicants the maximum opportunity to correct any incomplete or
inaccurate reports that could affect their chances of employment.
The employer must send
the applicant a Notice of Adverse Action informing the job applicant that
the employer has made a final decision; along with another copy of the FTC
form
"Summary
of Your Rights under the Fair Credit Reporting Act."
You can view an example of the "Preliminary
notice of adverse action" by
Clicking here
and an example of a final notice of adverse action by
Clicking here
13. What are the provisions of the Drivers Privacy Protection Act?
For more information on the Drivers Privacy Protection
Act:
Click Here
14. What are the requirements for disposing of
information contained in consumer reports?
For more information on the requirements for
disposing of consumer information obtained in employment screening:
Click Here
15. What are the time limits that are used in reporting arrest records
and other adverse consumer information?
Generally, the time limit is seven years. For more information:
Click Here
16. What is the FACT ACT?
The FACT ACT is the Fair and Accurate Credit
Transaction Act. For more information on the FACT ACT:
Click
Here
17. Where can I find a list of the codes used by
various state on their drivers license number?
For information the codes used on state drivers licenses:
Click Here
17. Where can I find a list of the endorsements,
restrictions and classes used by various state on their drivers licenses?
For information the endorsements, restrictions and
classes used on state drivers licenses:
Click
Here
18. Using Consumer Reports: What Employers Need to Know:
Click Here
19. Q. What is the difference between "Sexual Predators"
and "Sex Offenders"?
A. In Florida, Sexual predators have been convicted of the
most serious crimes, like kidnapping and rape, or have been convicted
twice in 10 years of committing or attempting to commit dangerous sex
crimes.
Sexual offenders have been convicted of crimes considered less
heinous.
Schools and daycare facilities within a 1-mile radius must be notified
within 48 hours of a sexual predator relocating to the area.
20. Q. What are the new Florida requirements
effective Feb. 01 2008 regarding the drivers licenses of sexual
offenders and sexual predators?
A. The new law requires that sexual predators have
“775.21, F.S.” printed on the bottom-right corner of their
driver license or state identification card.
The number 775.21, F.S. is the Florida law known as the
Florida Sexual Predators Act.
Sexual offenders are required to have “943.0435, F.S.”
printed on the bottom-right corner of their driver license or
identification card, for the corresponding Florida statute dealing
with sex offenders
The 43,000 sexual offenders and predators in Florida have until Feb.
1, 2008, to obtain a marked license or identification card, the
Florida Department of Law Enforcement reported. Failure to comply
with the law is a third-degree felony. Sex offenders and
predators will be required to pay $10 for a new license
21.
Q. Will
driving or traffic violations show up on a criminal background check?
A. Often they will.
Some time ago, only serious driving charges such as fleeing and eluding
or felony DUI would show up. More and more counties are reporting all
court activity and Traffic violations are sometimes considered criminal
offenses even when only a citation is issued. These records are
generally filed in municipal (city) offices and are often included in a
criminal background check. Be very careful using these charges when
denying employment.
22.
Q. If someone has been in a federal prison, does it show up on your
reports?
A. You must request a U.S. Federal District Court Criminal Background
Check. Persons sentenced to a federal prison have been convicted of a
violation of the United State Criminal Code - a crime against the
Federal government. A County Criminal Record Search or Statewide
Criminal History Search will not reveal information about someone
convicted in a Federal District Court. It should be noted that few
criminals go directly into the Federal system as most have a state level
criminal history of some kind before they are charged with a Federal
crime.
However, some cyber related law violations such as using a computer to
induce a minor for some illegal purpose or cyber fraud is sometimes only
found in the Federal court system.
22.
Q.
How do I order searches for candidates with
hyphenated last names?
A. Some applicants have a hyphenated last name, Abdul
Smith-Mohammed for example. To completely search for
possible criminal records, two names need to be
searched. Abdul Smith and Abdul Mohammed.
Remember, a thorough
criminal background search requires searching under all
known names.
Criminal records searches must have an exact name match
in most jurisdictions to return records. This is vital -
without this exact match a record will not be returned.
If Abdul Smith-Mohammed was arrested and charged as
Abdul Mohammed, and you search for records matching
Abdul Smith-Mohammed, you will usually not find this
out.
You are advised to do criminal searches on all known
aliases. Use the SSN trace results as a guide; they will
show the names that have been used associated with the
candidate's SSN. If you find a name you were not initially aware of, you
can order additional searches.
23.
Q. When requesting a background check should we use a
suffix to the last name such as Jr. or Sr. ?
A. No. Please don't use any suffixes when requesting
background checks.
For more information on the proper way to order
searches:
24. Q. Can our insurance
carrier provide us with Motor Vehicle Records (MVR'S)
on job applicants?
A. Most Insurance Companies can no longer
provide clients with Motor Vehicle Reports (MVR’s).
This is because Insurance Carriers have been
determined not to be "Consumer Reporting
Agencies" as defined in the Fair Credit
Reporting Act.
In the future, as part of their normal
insurance underwriting procedures, insurance
companies may request driver license
information and obtain MVR’s only for their
insurance underwriting considerations, and
will only advise you if the respective driver
does or does not meet their current
underwriting standards.
It is important to run your own driving records
however, because your applicant may simply need to
pay a ticket to have his license reinstated but
your insurance carrier can only describe the
applicant as "Not Eligible" based on a suspended
license. Besides, a person's driving record is
often a very good indication of that person's
level of responsibility and risk taking
characteristics.
25.
Q. Is there one Database that contains
all criminal records?
A.
No national data-base of felony
convictions is sold to any private
firms. Most criminal records are
contained in the 3000 plus county
courthouse record repositories.
In many states, the counties report
their criminal records to their state
law enforcement agency. Others such as
California, the counties sell data to
private firms. Some counties won't sell
the data at all.No.
for an explanation of the various
criminal records Databases:
Click here
and
Click here
for information on the results from a
Multi-State criminal background check.
26.
Q. Can an employer use arrest Records in
employment decisions?
A. For
the
EEOC
and Civil rights law on this subject:
27. For tips on asking applicants about
arrest records:
Click Here
28.
Q. Why is it important to run a county
criminal background check if we already
order a state or national criminal
records check?
A. For
more information on the benefits of
running a county criminal background
check:
Click
Here
29. How are different crimes
classified?
A.
There are three distinct categories of
crimes:
A.
Felonies
B.
Misdemeanors
C.
Infractions
In turn,
these categories have differing levels
of severity and are subdivided.
In
general, a felony is a crime that is
punishable by a sentence of more than
365 days of incarceration all the way
up to death.
(Sentences of longer than 365 days are
usually served in state prisons while
sentences of less than 365 days are
usually served in a county jail.)
Felonies include crimes such
as murder, theft, burglary, serious
drug possession and or distribution,
rape, robbery assaults and kidnapping.
A
misdemeanor is
generally punishable by less than 365
days in jail, and is almost always
served in a county jail.
Misdemeanors charges includes minor
theft, minor assault, some forms of
drug possession, harassment and
serious motor vehicle / driving
violations.
An
infraction is usually
a “ticket” type of offense where
resolution is either paying the fine
or appearing in a lower court.
Infractions are not reportable
offenses for employment purposes
unless the case is escalated into a
misdemeanor.
30. How about drug screening
frequently asked questions?
A.
Click Here for drug
screening FAQ
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Disclaimer
None of the information in this web site should be construed as legal advice.
All forms policies, terms, information and procedures should be reviewed by your legal counsel before being used in any
way.
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