
Using Social
Networking Sites In employment Screening Decisions
According to Facebook official records, many organizational personnel are
already subscribers – for example, 30,000 employees from Microsoft, 33,000
employees from IBM, and 20,000 employees from Accenture.
Research by the Pew Internet And American Life project indicates about 70% of
all Internet users between the ages of 18 and 29 have posted profiles on an
online social network. Use of these web sites by older individuals continues to
grow also.
More and more employers are tempted to use social networking sites like MySpace,
Twitter, FaceBook etc as part of the employment screening process.
One can not help but be amazed at the poor judgment exercised by people in
posting pictures and information about themselves that can be viewed negatively
by many people that may make important decisions regarding their future.
I am reminded of a commentary by a business school instructor. When he
advised his students that many prospective employers would not approve of their
tattoos, nose rings and other visible body modifications, the inevitable
response was "That's not fair". Maybe not, but it is nonetheless true.
After all, prospective employers are looking for indications of the type of
judgment an employee would exercise.
In a sense, it is an individuals way of "Self Branding" themselves.
But here's the rub for human resources professionals.
Just searching Google or other search engines will often bring up a reference to
an individuals name. Of course, the information may be entirely false.
What about information posted by an ex-spouse or ex-boyfriend/girlfriend that is
exaggerated at the very least if not an outright lie?
Clearly, use of information discovered through these channels is not without
risk and should be dealt with very carefully if used at all.
Consider the following issues that arise when using information obtained from
these web sites:
What if legally prohibited information is disclosed?
Often included in these social networking pages is information regarding
religion, sexual orientation, ethnic and birth information that could never be
included on a compliant job application.
Photographs of the individual that are often a part of these personal web sites
may reveal information about disabilities that would never be permitted under
the ADA and other Federal and state employment laws.
Moreover, there is often no way for an applicant to even defend themselves
regarding such information and no mechanism exists to correct information that
is wrong.
Using social networking sites can sometimes identify a good candidate that is
just what the recruiter or Human Resources manager is looking for, but the use
of these sites for employment screening may not be a practice you would want to
explain or defend in a courtroom setting.
Most of these issues have not been addressed by the courts yet. If use of these
sites is a part of your recruiting and hiring process, perhaps after consulting
with your HR consultant or legal counsel, at the very least your employment screening release
should specifically refer to the possible use of these sites.
Guide to Using Social Networking Sites In employment Decisions
According to an article in the Jan 2009
background investigator magazine
Many Job Prospects are Torpedoed By
Information they have posted on Social Networking Sites
Thirty-four percent of hiring managers who admit that they have screened
job candidates via social networking profiles say that they found content that
caused them to dismiss a candidate from consideration, according to a survey
by
CareerBuilder.com.
By contrast, 24 percent of hiring managers who researched job candidates
via social networking sites said they found content that helped to solidify
their decision to hire the candidate.
Among respondents who reported finding content on social networking sites
that caused them to dismiss a candidate from consideration, the most
frequently cited pieces of negative information found include:
- Candidate posted information about them drinking or using drugs (41
percent)
- Candidate posted provocative or inappropriate photographs or information
(40 percent)
- Candidate had poor communication skills (29 percent)
- Candidate bad-mouthed their previous company or fellow employee (28
percent)
- Candidate lied about qualifications (27 percent)
- Candidate used discriminatory remarks related to race, gender, religion,
etc. (22 percent)
- Candidate's screen name was unprofessional (22 percent)
- Candidate was linked to criminal behavior (21 percent)
- Candidate shared confidential information from previous employers (19
percent)
Among hiring managers who found information that helped to solidify their
decision to hire a candidate, the most frequently cited positive pieces of
information included:
- Candidate's background supported their qualifications for the job (48
percent)
- Candidate had great communication skills (43 percent)
- Candidate was a good fit for the company's culture (40 percent)
- Candidate's site conveyed a professional image (36 percent)
- Candidate had great references posted about them by others (31 percent)
- Candidate showed a wide range of interests (30 percent)
- Candidate received awards and accolades (29 percent)
- Candidate's profile was creative (24 percent)
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None of the information in this web site should be construed as legal advice.
All forms policies, terms,
information
and procedures should be reviewed by your legal counsel before being used in
any way.
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